CMD Methods Pack

Find a combination of research methods that suit your needs - more info





Represent the user in discussions about the design in an elegant way.


A persona can function as an archetype to represent a group of users that would use your product in a similar manner based on their shared features, characteristics, attitudes or goals. Based on research and insights from users, select an interesting segment of the user population and define a persona as a representation. Use insights from observations and interviews to depict a persona based on their needs, wants, expectations, goals, desire & habits, social background, and cultural & demographic characteristics.


In practice

Many design teams use personas. Some do not create their own personas by talking to end-users but borrow them from the net; however, much of the value of the persona is lost this way.

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