Day in the life
Why?
Gain insights in the life of your users. To gain empathy, a day in the life could be a useful technique.
How?
Follow a user throughout a typical day and map his/her activities and interactions.
Ingrediënts
- Several users who are willing to be shadowed for a day.
- Note taking materials.
- Time to do 'the day in the life' and to analyse the notes.
- A way to figure out what a 'typical' day is.
In practice
A day in the life is particularly valuable in the beginning of an open-ended design project.